Payment Terms & Conditions

Effective for all works quoted and invoiced by Efficient Electrical & Air Conditioning.
1. Quotes
  • All quotes are valid for 30 days from the issue date.
  • Prices are subject to change after this period unless re-confirmed in writing.
2. Deposits
  • A 20% deposit is required to confirm your booking and secure materials.
  • No materials will be ordered and no work will commence until the deposit has been received.
  • Deposits are non-refundable, except in the event of cancellation by Efficient Electrical & Air Conditioning.
3. Payment Terms
  • Payment is due within 7 days of job completion, unless otherwise agreed in writing.
  • Late payments may incur additional administrative fees.
4. Payment Methods
  • Payments can be made via: Bank transfer, Cash, Card via invoice link (Note: card payments may incur processing fees)
  • Full payment details are provided on your invoice.
5. Debt Collection & Overdue Accounts
  • If payment is not received within 14 days of the due date, a final notice will be issued.
  • If the account remains unpaid 7 days after the final notice, the debt may be referred to a collection agency or legal action may be initiated.
  • Any costs associated with debt recovery, including agency fees, legal costs, and court fees, will be added to the outstanding amount and are payable by the client.
6. Ownership of Goods
  • All supplied materials and equipment remain the property of Efficient Electrical & Air Conditioning until full payment is received.
  • We reserve the right to recover goods or suspend services if accounts remain unpaid.
7. Cancellations
  • Cancellations made with less than 7 days’ notice may result in forfeiture of the deposit.
  • If materials have been purchased or work commenced, additional charges may apply.
8. Variations & Additional Work
  • Any work requested outside of the original quote will be treated as a variation and charged accordingly.
  • All variations must be agreed to in writing (email or text message is sufficient).
9. Site Access & Client Responsibilities
  • The client is responsible for providing clear, safe, and timely access to the worksite.
  • If access is delayed or restricted by the client (including failure to respond to scheduling requests), we reserve the right to invoice for completed works to date and apply additional charges for rescheduling or return visits.
10. No Retention or Withholding
  • Clients may not withhold, delay, or reduce payment due to unrelated issues or incomplete future work.
  • Payment must be made for all completed works and supplied materials, even if additional works are pending or disputed.
11. Warranty Conditions
  • All product and workmanship warranties are only valid once the account is paid in full.
  • Warranty claims will not be processed for accounts with outstanding balances.
12. Acceptance of Terms
By accepting a quote, providing a verbal or written go-ahead, or making a booking, the client agrees to all Payment Terms & Conditions as outlined on this page.